CX Management Development
Date & Venue to be confirmed
Everyone in QCC should be equipped with the 7QC Tools that would enable them to identify the causes of quality problems and rectifying them. Using the 7QC Tools effectively will ensure continuous improvement in any
Understanding Quality Control
Control Circles Tools and Techniques
Quality Control Circle Implementation Procedure
Thanabalan has an MBA from University
Kebangsaan Malaysia (UKM), majoring in General Management.
He graduated with an honours degree in Management and Biochemistry from
University of Science Malaysia (USM).
He started his career in the
manufacturing operations as a Production Executive and gradually moved to
various managerial positions such as Production Manager, Packaging Manager,
Planning & Logistics Manager, Sales Manager and Factory Manager.
To name a few of the organizations that he has worked for are Baxter
Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped
experience has given him a thorough understanding of the opportunities and
problems involved in managing work.
Mr Thanabalan has extensive
experience in the field of operations performance management particularly in
various manufacturing and service industries.
Since 1996, he has branched out into training and consultancy as well as
lecturing various subjects in the MBA programs.
He also lectures in University of Malaya and University Technology
Malaysia on a part-time basis as a visiting lecturer.
To date, he has conducted many public and in-house trainings in many
business areas for government and private sectors such as Ministry of Defence,
TLDM, UMW, Titan Group, CS Metal Industries, Sharp Roxy, Petronas, Triplus
Industry, Metrod, Shinko Electronics, Green Riverwood, Omron Malaysia, Hap Seng
Participants receive enhance
benefits and impactful results from his training programs because of his vast
industrial exposure in various areas.
He empowers people to increase their limits, level of commitment, and
higher level of performance of the individual, team and the organization in
achieving organization goals.
Course Fees - Early Bird (By )
Participant - RM900.00
2 Participants & Abv - RM850.00 per person
Normal Fees (after early bird)
Participant - RM1100.00
2 Participants & Abv - RM1050.00 per person
HRDF - SBL Application
registration must be accompanied with payment.
All cheques should be crossed “A/C Payee” made payable to
Send mail to
firstname.lastname@example.org with questions.